Legal Center
https://app.termly.io/document/terms-of-service/1550276f-1850-4f74-bad4-04dded558c6b
General Information:
Triko provides a marketplace connecting consumers and service providers, offering a review and rating system for experiences with service providers (“Service Providers”). By using this service, you agree to the terms and conditions outlined below.
- TRIKO’S SERVICE
Triko operates as an innovative live service auction platform, fostering connections between consumers and service providers through a dynamic review and rating system. Our unique service allows clients to post service auctions, presenting an opportunity for them to receive competitive bids from local service providers eager to fulfill their specific service needs. This live auction feature sets Triko apart, providing a transparent and efficient way for clients to engage with a variety of service professionals.
1.1 Live Service Auctions
Triko’s hallmark service is the Live Service Auction, a groundbreaking approach that empowers clients in their search for service providers. Clients initiate auctions by detailing their service requirements, specifications, and any other relevant information. This creates a transparent and competitive marketplace where service providers can review the auction details and submit bids based on their expertise and capabilities.
1.2 Bidding Fee
To participate in the Live Service Auction, service providers are required to pay a Bidding Fee. This fee ensures that only committed and qualified professionals engage in the bidding process, enhancing the overall quality of bids and promoting a level playing field. The Bidding Fee not only serves as a token of commitment from service providers but also contributes to the sustainability and improvement of the Triko platform.
1.3 Success Fee
Triko charges a Success Fee to the service provider who successfully wins the bid and secures a new client through the platform. This fee reflects the value generated by the platform, facilitating connections that lead to business opportunities for service providers. The Success Fee is a testament to the tangible results achieved by service providers participating in Triko’s Live Service Auctions.
1.4 Transparent and Efficient
Triko’s Live Service Auctions provide transparency at every step. Clients can evaluate bids, service providers’ profiles, and ratings before making an informed decision. The platform’s efficiency lies in its ability to streamline the bidding process, making it convenient for both clients and service providers to engage in meaningful transactions.
1.5 Enhancing Client-Provider Connections
By facilitating live auctions, Triko goes beyond the traditional model of service provision. It actively encourages a robust and competitive marketplace, enabling clients to make well-informed decisions while giving service providers an equitable opportunity to showcase their skills.
1.6 Promoting Fair Competition
The combination of Bidding and Success Fees plays a pivotal role in fostering fair competition. Service providers are incentivized to submit competitive bids, ensuring that clients receive value-driven proposals. This model aligns with Triko’s commitment to creating a marketplace that benefits both clients and service providers.
Triko’s Live Service Auctions redefine how clients and service providers interact, creating an environment that is not only dynamic and efficient but also fosters trust and transparency in the service industry. Clients receive personalized bids, while service providers gain exposure and secure new opportunities, making Triko a transformative force in the world of service procurement.
- REGISTRATION INFORMATION
To ensure a seamless and trustworthy experience for all users on the Triko platform, we emphasize the importance of accurate and up-to-date Registration Information. Here’s an in-depth look at this crucial aspect of our service:
2.1 Providing Accurate Information
When service providers register on the Triko platform, they commit to furnishing true, accurate, current, and complete information. This includes details prompted by Triko’s registration forms. It is imperative that the information provided is a genuine representation of the service provider’s identity, qualifications, and business details. This commitment to accuracy forms the foundation of transparent and reliable interactions within the Triko community.
2.2 Licensing, Permits, and Authorizations
Triko operates under the assumption that all information provided by service providers is accurate. However, it is expressly communicated that the responsibility for possessing the necessary licenses, permits, and authorizations for their respective services lies entirely with the service providers. Triko does not undertake the role of verifying or controlling the compliance of service providers with legal requirements, including licensing and permits.
2.3 Legal Compliance
Triko emphasizes that service providers are obligated to comply with all legal requirements, including but not limited to licensing, permits, and work authorizations. Failing to adhere to these legal prerequisites is solely the responsibility of the service provider. Triko does not assume liability for any consequences arising from a service provider’s failure to comply with legal obligations.
2.4 Trust and Accountability
The Triko platform is built on a foundation of trust, and accurate registration information is fundamental to establishing and maintaining this trust. Clients rely on the information provided by service providers to make informed decisions. Therefore, service providers play a crucial role in upholding the integrity of the platform by ensuring the accuracy of their registration details.
2.5 User Accountability
By registering on Triko, service providers acknowledge their accountability for the authenticity of the information they provide. This includes, but is not limited to, business details, certifications, and any other pertinent information that influences a client’s decision to engage with their services.
2.6 Legal Implications
Triko reserves the right to take appropriate action, including suspension or termination of an account, in the event of any breach of the commitment to provide accurate information. Service providers should be aware of the legal implications of providing false or misleading information, which can result in serious consequences.
In essence, the Registration Information section underscores the vital role of accurate details in fostering trust and reliability within the Triko community. Service providers are reminded of their responsibility to comply with all legal requirements, and Triko is dedicated to maintaining a platform that prioritizes transparency, accountability, and adherence to the highest standards of service provision.
- MINIMUM AGE
Users must be 18 years or older to use the service.
- PRIVACY POLICY
Triko places the utmost importance on user privacy and has developed a comprehensive Privacy Policy to safeguard user information. In light of our innovative marketplace that incorporates live auctions, the Privacy Policy is designed to address the unique features of our platform. Here’s an expanded view of Section 4:
4.1 Live Auctions and Confidentiality
Triko’s groundbreaking marketplace allows users to post live auctions for their service needs while maintaining a stringent commitment to user privacy. The distinctive feature of our platform is that users can keep their contact information private and undisclosed to all service providers. This means that, during the live auction process, users can interact with service providers without revealing personal contact details.
4.2 Controlled Client Communication
A key element of our privacy commitment is that only the service provider selected as the winner by the user, and subsequently declared the winner of the service auction, will have the privilege to contact the client. This ensures that the user has full control over who can reach out to them, eliminating any unwarranted or unsolicited communications from service providers. Once an auction is closed, and a winner is selected, the exclusive communication channel is established between the client and the chosen service provider.
4.3 Limited Access for Service Providers
It’s important to reiterate that no other service provider, apart from the declared winner, will have access to the client’s contact information. This restriction persists even after the auction concludes. Triko’s commitment to user privacy extends beyond the auction phase, creating a secure and controlled environment for users to manage their service provider interactions.
4.4 Non-Disclosure of User Information
Triko takes a definitive stance on the non-disclosure of user information. Under no circumstances does Triko sell, share, or exchange user information with any external entities. User data is treated with the utmost confidentiality and is used exclusively for internal purposes. This ensures that user information remains protected and is not exploited for external gains.
4.5 Internal Use for Enhancement
The internal use of user information is solely for the purpose of enhancing the Triko experience. By analyzing user behavior and preferences internally, we aim to continually improve our platform, making it more user-friendly and efficient. This process is conducted with a strict adherence to privacy principles, ensuring that user identities and sensitive information are never compromised.
4.6 Continuous Improvement and User Experience
Triko is committed to an ongoing process of refining and enhancing our services. User feedback, combined with data analytics derived from internal usage, plays a crucial role in this continuous improvement. The Privacy Policy is designed to reassure users that their information is a valuable asset used exclusively for the betterment of the Triko platform.
In essence, Section 4 of the Privacy Policy underscores our commitment to pioneering a secure and confidential marketplace. Users can engage in live auctions with the assurance that their privacy is preserved, and their information is handled responsibly, contributing to a positive and secure user experience on the Triko platform.
- PAYMENT
Triko charges a Reservation fee for updates and tech support in the marketplace. A Bidding Fee is charged in Triko Work App when Service Providers submit bids on live auctions. A Success Fee is charged to the auction winner after confirmation.
- LIMITATION OF SERVICE
Triko offers various services but does not employ Service Providers. Service Providers are responsible for compliance with applicable laws.
- ACCOUNT SECURITY
Users are responsible for maintaining the confidentiality of their account credentials.
- LIMITED LICENSE
Users are granted a limited license to access and use reviews and ratings for personal purchase decisions.
- SUBMISSIONS OF REVIEWS
Reviews must be based on actual experiences, accurate, and adhere to publication criteria.
- DISPUTE RESOLUTION PROCESS
Users must address disputes with Service Providers directly. Triko may assist in communication but does not guarantee outcomes.
- CONTENT LICENSE AND PROMOTION PLACEMENT
Users grant Triko a license to use submitted content. Triko may review and delete content violating terms.
- PUBLICATION AND DISTRIBUTION OF CONTENT
Triko does not guarantee the accuracy or appropriateness of user-submitted content.
- SERVICE PROVIDERS
Triko does not guarantee Service Providers’ skills or work quality. Users deal directly with Service Providers, and Triko is not responsible for any services.
- YOUR CONDUCT
Users agree to follow guidelines, submit truthful reviews, and not engage in prohibited activities.
- DISCLOSURE OF INFORMATION
User information may be transferred as part of business transactions, with consent.
- TERM AND TERMINATION
The agreement is in effect during use. Triko can terminate accounts at its discretion.
- MODIFICATION OF TERMS AND CONDITIONS
Triko can modify terms with notice. Continued use implies acceptance of modifications.
- MODIFICATION, LIMITATION, AND DISCONTINUANCE OF SERVICE
Triko can limit, modify, or discontinue the service without liability.
- DELAYS
The service may experience delays; Triko is not responsible for resultant issues.
- NOTICE FOR CALIFORNIA USERS
California users have specific consumer rights.
- COPYRIGHT MATERIALS
Copyright materials on the platform are protected; users must respect these rights.
- WARRANTY DISCLAIMER
The service is provided “as is,” and Triko disclaims all warranties.
- LIMITATION OF LIABILITY
Triko is not liable for various types of damages resulting from service use.
24.1 Service Provider Results Disclaimer
Triko acknowledges that while we present valuable opportunities for service providers through our innovative marketplace, we do not guarantee specific results. The essence of our platform lies in facilitating connections and providing a space for service providers to submit bids for client service needs. Whether a service provider wins or loses a bid is entirely contingent upon their approach, service offerings, and competitiveness.
24.2 No Refunds for Bidding and Success Fees
It’s crucial to clarify that Triko does not provide refunds for any bidding fees or success fees, regardless of whether a service provider secures a client through a winning bid or not. Our fee structure is centered around the process of connecting clients with service providers. The act of bidding is a service facilitated by Triko, and the outcome, be it a successful match or not, is a part of the inherent nature of our platform.
24.3 Limited Responsibility for Service Execution and Quality
Triko wants to emphasize that our responsibility is strictly confined to connecting clients with service providers. We do not assure or guarantee the execution or quality of services provided by the service providers. The outcome and satisfaction with the service provided are the sole responsibility of the engaged service provider. Triko acts as a conduit for these connections, and the success or quality of services is beyond our direct control.
24.4 User Feedback as a Crucial Component
Recognizing the dynamic nature of service transactions, Triko encourages every client to actively participate in the post-service process. We urge clients to rate, review, and comment on the services they receive. This feedback not only enhances transparency within the community but also serves as a valuable resource for other users in making informed decisions. Triko considers user feedback as an integral part of the platform’s evolution and a means to foster trust and accountability within our community.
24.5 User Responsibility and Post-Service Feedback
Triko users play a vital role in shaping and enhancing our community. As we connect clients with service providers, it is imperative that users understand and accept their responsibility in assessing service providers’ performance. The bidding process is a unique opportunity for service providers to showcase their offerings, and the outcome is determined by various factors. In light of this, Triko users are reminded that the platform does not guarantee specific results or service quality. To reinforce transparency, we encourage users to actively engage in the post-service feedback process, sharing their experiences to guide and inform others within the Triko community. Triko values this collaborative effort in maintaining a trustworthy and accountable platform for all users.
- INDEMNIFICATION
Users indemnify Triko against losses arising from violations.
- BREACH
Breach consequences include payment of damages and potential legal actions.
- NOTICE
Triko communicates notices through various channels, including the platform.
- ENTIRE AGREEMENT
This agreement governs the service use and supersedes prior agreements.
- GOVERNING LAW
The agreement is governed by the laws of the State of Delaware.
- MISCELLANEOUS
Users must agree to all terms. By using the service, users acknowledge understanding and acceptance of these terms and conditions.